Privacy Policy

Ancore Solutions ("Ancore", "we", "our", or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By accessing our website www.ancore-solutions.com or providing your information, you consent to the terms of this Privacy Policy.

Collection and Use of Personal Data

We only collect personal information that is necessary to fulfill your request or to provide our services. You may browse our website without revealing any personal information. However, if you choose to contact us via the online form, email, phone, or subscribe to newsletters, we may collect personal data such as your name, organisation name, email address, postal address, telephone number, and other contact details including social media profiles.

We may also collect technical data such as your IP address, browser type, and information about your interaction with our website. This information may be gathered directly or via cookies when you visit our site.

We use your personal information to respond to inquiries, provide updates about our services, fulfill any contractual obligations, improve our offerings, and ensure legal compliance. It is our policy to limit the data we collect to what is strictly necessary for those purposes.

Legal Basis for Processing

We process your data under various legal bases, depending on the nature of your interaction with us. This includes your consent, where you have voluntarily submitted your information, as well as our legitimate interests in communicating with you, fulfilling contractual duties, or meeting legal and regulatory requirements.

Sharing and Disclosure of Personal Data

We may share your information with trusted third-party partners, suppliers, and service providers who help us operate our business or deliver services to you. These third parties are bound by confidentiality and data protection obligations.

Your information may also be disclosed when required by law or regulation, in response to legal processes such as subpoenas or court orders, or as necessary to comply with regulatory obligations. Additionally, we may share data with authorities for fraud prevention or security purposes.

In some cases, your personal data may be transferred outside the European Economic Area (EEA). When this occurs, we take appropriate measures to ensure that your data is protected, including using standard contractual clauses or relying on adequacy decisions.

Data Security and Retention

We take appropriate technical and organisational measures to protect your data from unauthorised access or use, accidental loss or damage, unlawful processing.

This includes encryption, access controls, secure storage, and staff confidentiality obligations.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period has ended, your data will be securely deleted or anonymised.

Your rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten")
Restrict how we process your data
Object to certain types of processing
Data Portability, allowing you to transfer your data to another provider
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: info@ancore-solutions.com

Our website uses cookies to enhance user experience, gather analytics, and support the functionality of the site. Cookies are small text files stored on your device that allow us to remember your preferences and improve how the website performs.

Most browsers accept cookies by default, but you can choose to disable them in your browser settings. However, please note that disabling cookies may affect the performance of our website and limit some features or services.

Policy Updates

We reserve the right to update this Privacy Policy as necessary to reflect changes in our business, legal obligations, or technological developments. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy, the personal data we hold about you, or if you wish to exercise your rights, please contact:

Email:info@ancore-solutions.com
Website: www.ancore-solutions.com

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or with your local data protection authority.